Shipping Policy

Order and Shipping Policy

Our Order and Shipping Policy has been designed to ensure fast, secure, and fully transparent order fulfilment. Below you will find detailed information about order processing times, shipping methods, payment, order changes, and what you can expect at every stage.

1. Order Processing Time

Orders are processed within 1–3 business days. Orders placed before 12:00 PM local time are, where possible, treated as priority. After placing an order, every customer receives a confirmation email.

2. Shipping and Delivery

Trendvaro offers fast and reliable international shipping to Australia, Belgium, Canada, the Netherlands, New Zealand, the United Kingdom, and the United States.

Standard Shipping (free):

Processing: 1–3 business days

Total delivery time: 6–14 business days (depending on the country)

Cost: Free, with no minimum order value

Tracking number included

3. Estimated Delivery Time by Country

Australia: 6–12 days (standard) | 3–8 days (express)

Belgium: 5–10 days (standard) | 4–8 days (express)

Canada: 7–13 days (standard) | 4–9 days (express)

Netherlands: 5–8 days (standard) | 3–5 days (express)

New Zealand: 7–14 days (standard) | 4–10 days (express)

United Kingdom: 7–12 days (standard) | 4–8 days (express)

United States: 7–14 days (standard) | 4–10 days (express)

4. Shipping Notifications

Orders are shipped Monday through Saturday. Once your order has been dispatched, you will receive an email containing your tracking number. You can check the status of your order at any time on our website.

5. Delivery Delays and Communication

If delivery exceeds the standard estimated time, we will contact you directly to provide updated information and support. The delivery times provided are estimates and may change due to stock availability, customs clearance, courier workload, or other circumstances beyond our control.

6. How to Place an Order

Browse our products and select the appropriate size or variant.

Click Add to Cart, then proceed to secure checkout.

Enter your correct shipping and billing details, carefully checking your postal code and address.

Choose your preferred delivery method: Standard (free) or Express.

Review your order summary and make sure all details are correct.

Read our Return and Refund Policy — during checkout you will be asked to accept our terms.

Choose one of our secure, SSL-encrypted payment methods and complete your purchase.

7. Accepted Payment Methods

We accept:

Credit and debit cards: VISA, Mastercard, Maestro, AMEX

Bank transfer

8. Order Changes and Cancellations

You can change or cancel your order within 24 hours of placing it by contacting our customer service team at info@trendvaro.shop.

Once an order has begun processing, it can no longer be changed or cancelled. If an order is already being processed, we reserve the right to refuse cancellation. In such cases, please wait for delivery and make use of our 30-day return policy.

9. Shipping Costs and Insurance

Standard shipping is free to all countries we serve — with no hidden fees and no minimum order value.

Express shipping costs $7.95 USD, with the exact amount displayed at checkout.

If you experience any shipping issues, please contact us immediately at info@trendvaro.shop.

10. International Orders — Customs, Fees, and Taxes

For international orders, the customer may be required to pay customs duties, import taxes, administrative fees, or other charges imposed by local customs authorities.

These charges are not included in the product price or shipping cost, unless explicitly stated otherwise at checkout.

If the customer refuses to pay customs duties and the shipment is returned to the sender, return shipping costs and other non-recoverable costs may be charged.

We recommend checking the customs regulations applicable in your country before placing an order.

11. Consumer Rights

Consumer rights vary by country. Nothing in this policy limits any mandatory rights you may have under local consumer protection laws.

If applicable law grants you rights different from those described in this policy, the applicable law shall take precedence.

12. Secure Payments and Data Protection

All transactions are protected using industry-standard SSL/TLS encryption.

We comply with the PCI DSS standard to protect payment data.

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws.

13. Delivery Issues and Address Accuracy

An incorrect or incomplete address may result in delivery delays, the shipment being returned to the sender, or additional courier fees being charged.

If a shipment is returned due to an incorrect address or a failed delivery attempt, the customer is responsible for the cost of reshipping.

Shipments refused upon delivery or abandoned during customs clearance may not qualify for a refund, and any costs incurred may be deducted from the refund owed.

If your shipment is lost or damaged in transit, please contact us immediately at info@trendvaro.shop with your order number and tracking number so that we can review the situation and offer an appropriate solution.

14. Order Tracking and Customer Support

Once your order has shipped, you will receive an email containing your tracking number and a link to the courier company.

You can check the status of your order at any time on our website.

Customer Support

Business hours: Monday – Saturday, 09:00–17:00 CET

Email: info@trendvaro.shop

Response time: within 24 business hours

15. Important Information

Processing and delivery times are estimates and may be extended during periods of high demand, such as holidays or sales.

Orders containing multiple products may be shipped in separate parcels with separate tracking numbers.

For orders requiring fast delivery, we recommend choosing express shipping.

We are not responsible for delays caused by customs inspections, incorrect addresses, courier delays, or force majeure events.

16. Company and Legal Information

Store name: Trendvaro

Website name: trendvaro.shop